Beyond Bots – Remote Selling & Conversational AI Chat
The conversational AI provides real-time and personalized customer support more accurate and relevant.
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Retail
Engaging Retail Customers with Intelligent Chatbots
Integration of AI-powered chatbots into the CRM reduced operational spend by $1 M and accelerated customer query response by 25%
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Omnichannel vs. Unified Commerce in Retail: The Clear Breakdown
Distinction between Omnichannel vs. Unified Commerce embodies a shift from coordinating channels to a comprehensive integration of all facets of the retail experience.
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