Omnichannel Optimization
Omnichannel Solutions Overview
Moxie’s portfolio of AI Accelerators and Agents enhance the capabilities of leading omni-channel operational solutions such as g-Store by GreyOrange and WorkJam. These frontline solutions drive associate productivity and enhanced customer experiences.
By the Numbers:
- 60% of consumers shop channels and 90% expect a unified experience
- Strong omnichannel engagement drives an 89% customer retention rate, while weak execution drops retention to 33%
- Technology enabled Frontline Associates influence up to 70% of in-store purchases
- Preventing out-of-stocks on high-velocity items can lead to a 2–4% total revenue increase
