AI Archives | Moxie Retail

Genzeon Unveils Moxie Retail: A Dedicated Brand for Next-Generation Omnichannel Retail Excellence

New brand helps retailers elevate customer loyalty, streamline operations, and unlock supply chain agility. Exton, PA — June 30, 2025 — Genzeon, an AI-powered automation company with deep expertise in data and digital engineering, today announced the official launch of Moxie Retail (www.moxiesystems.com), a specialized retail technology brand that is now operating independently under the Genzeon umbrella. Moxie Retail

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Transforming Store Operations Through Intelligent SOP Navigation

Case Study / By Alexander Lucas

This global retailer needed to reimagine retail knowledge management with an AI-first approach that empowered associates at every customer touchpoint

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Extracting Value from Your Retail Data | 2024 Event Recap

Blog / By Alexander Lucas

Genzeon’s panel event brought together industry experts to address challenges and actionable strategies for leveraging data and AI in the retail sector.

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AI Chatbots in the Omniverse: Powering Omnichannel Data for Retail Success

Infographic / By Alexander Lucas

By connecting all of a user’s data into a comprehensive view, existing retail agents and AI-enabled chatbots can improve customer and employee satisfaction.

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remote selling and conversational ai chat

Beyond Bots – Remote Selling & Conversational AI Chat

Blog / By Alexander Lucas

The conversational AI provides real-time and personalized customer support more accurate and relevant.

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Engaging Retail Customers with Intelligent Chatbots

Case Study / By Alexander Lucas

Integration of AI-powered chatbots into the CRM reduced operational spend by $1 M and accelerated customer query response by 25%

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Omnichannel vs. Unified Commerce in Retail: The Clear Breakdown

Blog / By Alexander Lucas

Distinction between Omnichannel vs. Unified Commerce embodies a shift from coordinating channels to a comprehensive integration of all facets of the retail experience.

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