Engaging Retail Customers with Intelligent Chatbots
Integration of AI-powered chatbots into the CRM reduced operational spend by $1 M and accelerated customer query response by 25%
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Omnichannel vs. Unified Commerce in Retail: The Clear Breakdown
Distinction between Omnichannel vs. Unified Commerce embodies a shift from coordinating channels to a comprehensive integration of all facets of the retail experience.
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Retailers: It’s Time to Catch Up and Offer an Omnichannel Retail Experience
To stay competitive, brick-and-mortar retailers must consider embracing omnichannel retail. Click here to learn more!
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